NTT DATA Services

ServiceNow Integration Developer

Join NTT DATA in Delhi as a ServiceNow Integration Developer. Leverage ITSM skills, manage integrations, and enhance workflows. 4+ years experience required.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
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Integration Hub
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Knowledge Management
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Predictive Intelligence
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Problem Management
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Service Catalog
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Service Portal
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 7, 2025

NTT DATA is seeking a ServiceNow Integration Developer to join their team in Delhi, India. The ideal candidate should have 4+ years of experience, with 2+ years in ServiceNow and good hands-on experience in ITSM modules.

Requirements

  • Overall 4+ years of experience
  • 2+ years of experience in ServiceNow
  • Good hands-on experience in at least ITSM modules: Incident Management, Change Management, Problem Management, Request Management, Configuration Management, Knowledge Management, Agent & NOW Mobile app customization
  • Additional modules: AMDB, Release Management, Survey Management, Agile 2.0, Virtual Agent, Artificial Intelligence, Machine Learning, Agent Workspace, Walk-up experience
  • Strong in Integrations in ServiceNow, including H2H Integrations and Tools Integrations
  • Managed instance upgrades
  • Experience working on Domain Separated instance
  • Interacted with ServiceNow via HI on case-by-case basis
  • Components: Workflows, Flow designer, Service Portal, Integration Hub, Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs

Benefits

  • Job Segment: Application Developer, Developer, Information Technology, Programmer, Consulting, Technology

Requirements Summary

4+ years of experience, 2+ years in ServiceNow, ITSM modules experience