ServiceNow-Integration-UI Builder-Playbook-CIS-CSM-dispute management-FSOexperience-Manager

EY is seeking a ServiceNow Integration-UI Builder-Playbook-CIS-CSM-dispute management-FSO experience manager to join the EY GDS ServiceNow team. This role involves designing, implementing, and maintaining ServiceNow platform solutions to address client needs. The position requires strategic oversight, team leadership, and delivering high-quality ServiceNow solutions.

Requirements

• 8-10 years of experience in ServiceNow development and administration
• Strong background in integration, UI Builder, Playbook, and CSM
• Proven expertise in dispute management processes and Financial Services Operations (FSO)
• Strong understanding of ServiceNow modules, functionalities, and best practices
• Excellent leadership and team management skills
• Strong analytical and problem-solving skills
• Exceptional communication and interpersonal skills
• Good to have CIS-CSM or IRM.

Benefits

• Support, coaching and feedback
• Opportunities to develop new skills and progress your career
• Freedom and flexibility to handle your role