ServiceNow ITOM Senior Engineer

We are seeking a ServiceNow ITOM Senior Engineer to join our team in Gurgaon or Hyderabad. The role involves developing and implementing ServiceNow ITOM features and modules, providing technical support, and maintaining ServiceNow technical server environments. The ideal candidate will have at least 5 years of experience in developing, administrating, and supporting ServiceNow, as well as strong communication and interpersonal skills.

Requirements

• Minimum 5 years of experience in developing, administrating, and supporting ServiceNow.
• Extensive and proven experience with supporting, developing, and implementing ITOM modules (Discovery, Service Mapping), Software Asset Management, Hardware Asset Management, and configuration management database (CMDB) in an enterprise production environment.
• ServiceNow Certifications in CMDB, Discovery, Software Asset Management, Hardware Asset Management, and ServiceNow Administration.
• Experience supporting mid servers running on Microsoft Windows Servers.
• Knowledge of Amazon Web Services (AWS) services and integration with ITOM is a plus.
• Knowledge of scripting languages, including PowerShell or Bash.
• Teamwork ability. Must be good team player.
• Strong Organizational skills and excellent work ethics.
• Excellent communicator and able to collaborate with teams in various locations.
• Excellent knowledge of English Language (Verbal and Written).
• Excellent follow up skills, self-directed, and proactive.

Benefits

• Variety of health coverage options
• Wellbeing and support programs
• Retirement
• Vacation and sick leave
• Maternity, paternity & adoption leave
• Continuing education and training
• Several voluntary benefit options