ServiceNow ITSM Product Owner

As a ServiceNow ITSM Product Owner, you will be part of a strong ServiceNow team supporting and implementing multiple ServiceNow products and custom apps. You will be responsible for product ownership, implementation, and coordination with stakeholders.

Requirements

• Master's degree or equivalent through experience
• Knowledge of ITIL principles and experience in applying ITIL guidelines to IT service
• At least 3 years of experience in technical implementations in ServiceNow ITSM and Now Platform services
• Proficiency with ServiceNow components such as Service Catalog, Change / Incident / Problem/Release Management, Asset Management, Knowledge, CMDB, Employee Center etc.
• Experience in configuration of ServiceNow applications
• Experience in ServiceNow development (ex. scripting) is considered a plus
• Excellent general knowledge of IT architecture, processes and best practices
• Team player with excellent communication skills
• Good knowledge of English and Dutch or French, both orally and in writing
• Able to work independently, strong problem solving techniques, proactive

Benefits

• Remote work possibility + flexible working hours
• 35 days of leave
• Company car + public transport season ticket
• Target bonus
• Comprehensive insurance package
• Hospitalisation and dental care for the whole family
• Outpatient costs
• Group insurance: supplementary pension, work disability and death
• Accidents at work
• Meal vouchers and eco-vouchers
• Net allowances for remote working and carwash + internet budget