Elevus

ServiceNow Manager

ServiceNow Manager at Elevus (Lisbon). Lead ITSM/ITOM, HRSD, CSM implementations. Requires 2-6 yrs ServiceNow experience, CS degree, JavaScript/AngularJS skills, CSA certification, Agile expertise.

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Consulting
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
December 12, 2025

We are hiring a ServiceNow Manager to join our team in a dynamic and collaborative environment. The ideal candidate has a degree in Computer Science or similar, 2-6 years of experience in ServiceNow projects, and proficiency in JavaScript, AngularJS, and ServiceNow modules.

Requirements

  • Bachelor's/Master's degree in Computer Science, Electrical and Computer Engineering, or similar areas
  • Between 2 to 6 years of professional experience in ServiceNow projects
  • Professional experience in the Banking, Insurance, and/or Real Estate sectors (preferable)
  • Fluent spoken and written English
  • Technical knowledge in JavaScript and AngularJS
  • Experience in designing, implementing, and rolling out information systems, preferably with ServiceNow solutions (or similar)
  • Knowledge and experience in specific ServiceNow modules (preferentially ITSM/ITOM, HRSD, and CSM)
  • ServiceNow CSA certification
  • ServiceNow CIS certification (preferable)
  • Standards for communication with other systems (JDBC, MID Server, REST / SOAP)
  • Certification based on Microsoft Azure Az-900 (or equivalent AWS Cloud Practitioner)
  • Experience in project management using the Agile and Scrum methodologies
  • Communication, interpersonal relationship, critical thinking, and teamwork skills
  • Availability for travel

Requirements Summary

2-6 years of experience in ServiceNow projects, Bachelor's/Master's degree in Computer Science or similar, and proficiency in JavaScript and ServiceNow modules