Bank of America

ServiceNow Operations Specialist

Join Bank of America as a ServiceNow Operations Specialist in Charlotte, NC. Leverage 5+ years of experience to maintain the ServiceNow platform, resolve issues, and support integrations. Enjoy industry-leading benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 27, 2025

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. As a ServiceNow Operations Specialist, you will play a leading role in maintaining the ServiceNow platform, resolving service availability issues, and planning and implementing software changes.

Requirements

  • 5+ years of experience with application & end-user support
  • Experience as an administrator in highly regulated environments
  • Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
  • Experience supporting application integrations for security, risk, and compliance

Benefits

  • Discretionary incentive eligible
  • Benefits eligible
  • Industry-leading benefits

Requirements Summary

5+ years of experience with application & end-user support, experience in highly regulated environments, and experience with application integrations for security, risk, and compliance