Bank of America

ServiceNow Operations Specialist

Join Bank of America in Charlotte as a ServiceNow Operations Specialist. Leverage 5+ years of experience to maintain the ServiceNow platform and resolve service issues. Enjoy industry-leading benefits and incentives.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 11, 2025

The ServiceNow Operations Specialist will maintain the ServiceNow platform, provide hands-on technical expertise to resolve service availability issues, and work in a team environment to plan and implement software changes. This role is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements.

Requirements

  • 5+ years of experience with application & end-user support
  • Experience as an administrator in highly regulated environments
  • Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle

Benefits

  • Discretionary incentive eligible
  • Industry-leading benefits, access to paid time off, resources and support

Requirements Summary

5+ years of experience with application & end-user support, experience as an administrator in highly regulated environments, and experience monitoring and maintaining applications