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Information Services Group Careers
ServiceNow Platform Support (Custom Applications)
Join Information Services Group in Bangalore as a ServiceNow Platform Support Lead. Oversee custom app support, leveraging Service Portal skills. 6-8 years exp. required.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Now Platform App Engine
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Job description
Posted on:
June 25, 2025
We are looking for a proactive and service-oriented Helpdesk Team Lead to manage frontline support operations for our custom-built applications on the ServiceNow platform, with a strong emphasis on the Service Portal interface.
Requirements
- 6–8 years overall experience
- 3+ years in a leadership or supervisory role in IT support
- 2–4 years of experience in ServiceNow platform support
Benefits
- Leadership opportunity to shape the user support experience in a dynamic and evolving environment
- Excellent troubleshooting, communication, and customer service skills
- Demonstrated ability to lead under pressure, prioritize effectively, and make sound decisions
Requirements Summary
6-8 years experience, 3+ years in leadership or supervisory role, 2-4 years in ServiceNow platform support
