Job description

Posted on:
November 19, 2025
Hillenbrand is seeking a Senior ServiceNow Product Manager & Developer to lead the strategic development and execution of our ServiceNow platform within a complex manufacturing environment.
Requirements
- Define and maintain the product roadmap for ServiceNow
- Lead the design, development, and customization of ServiceNow applications, modules, and workflows
- Partner with manufacturing leaders, global IT teams, and business units to gather requirements and prioritize features
- Manage ongoing enhancements, feature releases, and backlog prioritization
- Recommend and implement UI/UX improvements tailored to manufacturing and field operations
- Oversee system integrations with manufacturing execution systems (MES), ERP, IoT devices, and other internal/external systems
- Monitor platform performance across multiple global sites, troubleshoot issues, and implement improvements
- Establish and enforce best practices for platform configuration, security, and compliance across manufacturing facilities worldwide
- Stay informed on ServiceNow platform features, manufacturing industry trends, and emerging technologies
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
Proven experience as a ServiceNow Developer, Administrator, or Product Manager with a strong technical background in manufacturing environments. Demonstrated success in managing platform roadmaps, product lifecycle, and delivering enterprise-wide solutions