ServiceNow Product Manager

Hillenbrand is seeking a Senior ServiceNow Product Manager & Developer to lead the strategic development and execution of our ServiceNow platform within a complex manufacturing environment.

Requirements

• Define and maintain the product roadmap for ServiceNow
• Lead the design, development, and customization of ServiceNow applications, modules, and workflows
• Partner with manufacturing leaders, global IT teams, and business units to gather requirements and prioritize features
• Manage ongoing enhancements, feature releases, and backlog prioritization
• Recommend and implement UI/UX improvements tailored to manufacturing and field operations
• Oversee system integrations with manufacturing execution systems (MES), ERP, IoT devices, and other internal/external systems
• Monitor platform performance across multiple global sites, troubleshoot issues, and implement improvements
• Establish and enforce best practices for platform configuration, security, and compliance across manufacturing facilities worldwide
• Stay informed on ServiceNow platform features, manufacturing industry trends, and emerging technologies

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance