SSC HR Solutions

ServiceNow QA/Tester Lead

Join SSC HR Solutions in Abu Dhabi as a ServiceNow QA/Tester Lead. Oversee testing for ServiceNow implementations, ensuring quality and compliance. 5+ years in software testing, with 2+ years in ServiceNow required. Benefits include generous PTO, 401k matching, and a four-day work week.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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DevOps
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 17, 2025

Lead the testing strategy, planning, and execution for ServiceNow implementations and custom applications, overseeing functional, non-functional, and integration testing to ensure the platform meets business requirements and quality standards.

Requirements

  • 5+ years of experience in software testing, with at least 2+ years in ServiceNow testing.
  • Strong understanding of ServiceNow platform modules (ITSM, ITOM, HRSD, CSM, SecOps, etc.).
  • Experience and Hands-on in ServiceNow Automated Test Framework (ATF) is a must.
  • Hands-on experience with test management tools (JIRA, ServiceNow Test Management, etc.).
  • Strong knowledge of Agile/Scrum methodologies and DevOps testing practices.
  • Familiarity with APIs, integrations, and data validation techniques.
  • Experience in performance, security, and compliance testing is a plus.
  • ServiceNow certifications (CIS, CSA, or ATF) are a plus.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

5+ years of experience in software testing, ServiceNow platform modules knowledge, and experience with test management tools