ServiceNow Scrum Master

NewRocket is seeking a ServiceNow Scrum Master to lead and guide the work of technical staff on ServiceNow project. The Scrum Master will manage large, complex professional services projects, drive project implementations, and ensure project success.

Requirements

• Serve as liaison between business and technical aspects of projects.
• Define project scope and objectives and communication plans.
• Plan project stages and assess business implication for each stage.
• Monitor progress to ensure deadlines, standards, and cost targets are met.
• Assign resources, timelines and schedule for assigned projects.
• Facilitate crew and customer meetings.
• Mitigate risks and dependencies.
• Manage solutions using Agile and iterative project methodologies and various project management tools.
• Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
• Monitor or track project milestones and deliverables and confer with project personnel to identify and resolve problems.
• Develop and manage work breakdown structure (WBS) of information technology projects.
• Submit project deliverables, ensuring adherence to quality standards.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends.
• Ensure quality control standards.

Benefits

• Health insurance
• Paid time off
• Retirement savings plan
• Flexible work arrangements
• Opportunities for professional growth and development