Servicenow Senior Software Engineer - ITAM (EAM+HAM) + CSM

NewRocket, a global Elite ServiceNow partner, is seeking a ServiceNow Senior Software Engineer - ITAM (EAM+HAM) + CSM to join their India team. This role supports a large global client and involves implementing and developing customizations within the ServiceNow platform. The company emphasizes a culture of diversity, collaboration, and innovation, focusing on creating meaningful experiences for both employees and customers.

Requirements

• Strong knowledge of software engineering principles for cloud-based platforms
• Strong understanding of the ServiceNow functionalities and features of ITOM
• Solid knowledge of glide record usage, XML and structural programming concepts
• Proficient in JavaScript
• Excellent understanding of core object-oriented programming with hands-on experience developing for and/or customizing the ServiceNow Platform
• Strong written and verbal communication skills
• Working knowledge of relational databases
• Ability to assess and mitigate risk
• Strong leadership capabilities
• Effective facilitation, coaching and mentoring skills with ability to motivate a team
• Strong problem-solving skills; ability to simplify complex situations
• Strong relationship management skills with all levels
• Ability to deliver high degree of customer satisfaction
• Comfortable working in a matrixed organization
• Comfortable working with ambiguity and change

Benefits

• Diverse and inclusive workplace
• Equal opportunity employer