Alight Solutions

ServiceNow Senior Systems Engineer – Administrator and Developer

Join Alight Solutions as a ServiceNow Senior Systems Engineer in Gurgaon. Administer and develop on ServiceNow, leveraging ITSM and CMDB expertise. Benefits include health coverage, retirement, and training.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 5, 2025

We are looking for a ServiceNow Senior Systems Engineer to join our team. The successful candidate will be responsible for administering and developing on the ServiceNow platform, managing workflows, implementing new systems or add-ons, and resolving problems. The role requires hands-on expertise in configuring, maintaining, and optimizing ServiceNow while working with cross-functional teams to deliver scalable and compliant solutions.

Requirements

  • Bachelor of Science degree in computer science or equivalent
  • Minimum 5+ years' experience in administrating, managing, and developing on ServiceNow platform
  • ServiceNow Administrator Certification (CSA) is required
  • Strong foundational knowledge and expertise with ITSM, CMDB, and Asset Management modules
  • Experience as a developer is a must
  • Exceptional problem-solving abilities and meticulous attention to detail
  • Strong communication skills with a collaborative approach to working effectively in a remote team setting

Benefits

  • Variety of health coverage options
  • Wellbeing and support programs
  • Retirement
  • Vacation and sick leave
  • Maternity, paternity & adoption leave
  • Continuing education and training
  • Several voluntary benefit options

Requirements Summary

Bachelor's degree in computer science, 5+ years of ServiceNow experience, and ServiceNow Administrator Certification required