ServiceNow-ServiceNow Developer-Staff

Join EY and build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We're looking for a Staff with expertise in ServiceNow Implementation to join the EY GDS ServiceNow.

Requirements

• Performs Configuration/Customization of the ServiceNow system, including creation workflows
• Builds service request fulfilment workflow from customer requirements
• Uses scripting tools and Service Now functionality to automate rote tasks
• Gathers specifications from the business departments and delivers a product/release that meets the needs presented
• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
• Performs system and integration testing with sample and live data
• Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure
• Disciplined Agile Delivery software release build/deploy processes
• Integrating with internal and external applications and systems
• JavaScript, HTML, Angular JS and good web design practices
• Service Portal implementation experience
• Implementation experience on any of the following applications like ITSM, IRM, SecOps, ITOM, Service Portal.
• Implementation experience on Performance Analytics.
• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
• ServiceNow CSA Certification is must
• Approximately 2 to 3 years of experience in a development role.
• ServiceNow CIS certifications a plus
• Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.
• Knowledge about ServiceNow’s latest version’s features.

Benefits

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you.