EY

ServiceNow-ServiceNow-QA-Staff

ServiceNow QA Staff at EY, Kolkata. Test ITSM, HRSD, CSM modules. Automate frameworks (Java, Selenium, TestNG). Agile expertise required. CSA certification preferred. Career growth & flexibility.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
Human Resources Service Delivery
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Human Resources
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 14, 2025

We’re looking for QA with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.

Requirements

  • Experience in ServiceNow Platform and expertise in modules such as ITSM, HRSD, CSM, IRM, ITOM
  • Create new and maintain existing automation test frameworks
  • Collect and report quality metrics from test execution
  • Establish quality standards and processes
  • Collaborate with developers, Business Analysts and stakeholders to design specific testing strategies for features being developed and automate them
  • Generate comprehensive test plans, execute and automate them
  • Experience working within a wide variety of automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects
  • Experience with the agile methodology for software development teams
  • Have a deep understanding of various testing techniques (e.g. unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered issues
  • Strong communication skills

Benefits

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

Requirements Summary

2-3 years of QA experience, College degree in related technology field, ServiceNow CSA certification