NewRocket

ServiceNow Solution Architect- ITSM/Integrations/CMDB

ServiceNow Solution Architect at NewRocket. Lead ITSM/CMDB/Integrations projects. 8+ yrs ServiceNow experience, scripting, REST/SOAP integrations required. Certifications & training provided.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 28, 2025

NewRocket is an AI-first Elite ServiceNow Partner that activates real value on the Now Platform. We are hiring a ServiceNow Solution Architect with ITSM, CMDB & Integrations experience to lead, coach and mentor a team of Software Engineers.

Requirements

  • 8+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in ITSM, Custom & Integrations.
  • Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud.
  • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems.
  • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes.
  • Ability to create technical design documents and user documentation.

Benefits

  • Official ServiceNow training
  • Multiple certifications
  • Support and guidance to get up to speed on projects
  • Diverse and inclusive workplace
  • Equal opportunity workplace and affirmative action employer

Requirements Summary

8+ years’ experience in ServiceNow, knowledge of scripting, integration, and documentation skills