TAWANTECH

ServiceNow Solution Architect

Join TAWANTECH in Riyadh as a ServiceNow Solution Architect. Lead design and optimization of ITSM, ITOM, and more. Requires 7+ years IT experience and ServiceNow certifications.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
July 20, 2025

We are seeking a highly skilled and experienced ServiceNow Solution Architect to lead the design, implementation, and optimization of ServiceNow platform solutions.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
  • 7+ years of IT experience, including 4+ years in ServiceNow architecture roles
  • Proven experience with multiple ServiceNow modules (ITSM, ITOM, CSM, HRSD, SecOps, etc.)
  • Strong understanding of ITIL processes and frameworks
  • Experience in integrations using REST/SOAP APIs and scripting (JavaScript, Glide)
  • ServiceNow certifications such as: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in one or more domains, ServiceNow Certified Application Developer (preferred)
  • Excellent problem-solving, communication, and client-facing skills
  • Experience with Agile/Scrum methodologies

Requirements Summary

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field, 7+ years of IT experience, and strong understanding of ITIL processes and frameworks