This ServiceNow Specialist position requires customization, development, configuration, and automation of ServiceNow modules to meet business needs. The role involves creating and maintaining data, automating processes, and integrating with external platforms. Specific examples include incident management, change management, and knowledge management.
Requirements
- Customize ServiceNow modules (Incident Management, Change Management, Service Catalog, Issue Management, and Knowledge Management).
- Develop custom applications, tables, and data models within ServiceNow.
- Configure workflows, rules, and UI policies.
- Develop and configure a ServiceNow service portal.
- Write JavaScript scripts to enable custom functionality.
- Develop and manage complex workflows.