ServiceNow SPM Principal Technical Consultant

AHEAD builds platforms for digital business. We are an equal opportunity employer and prioritize creating a culture of belonging. As a ServiceNow Principal Technical Consultant, you will utilize your expertise to architect, design, develop, and deploy solutions on the ServiceNow platform.

Requirements

• Lead project teams to deploy solutions on the ServiceNow platform
• Lead complex programs of multiple resources
• Lead the architecture and design of complex solutions
• Lead the creation of written deliverables
• Lead client demos and working sessions
• Lead integration design sessions
• Lead client workshops as process and technical expert
• Escalation point for project team
• Work to influence team members, broader internal team, and external customers
• Obtain and maintain certifications with associated qualifications
• Maintain expert level certifications
• Identify and communicate opportunities
• Participate in pre-sales cycle as technical expert
• Provide thought leadership to Ahead and our customers
• Communicate with external customers
• Generate differentiated marketing thought leadership for marketing
• Craft innovative and high impact solutions for complex client programs
• Contribute to projects/programs that may address future concepts, products, and technologies
• Drive consensus with customer in solving complex solutions
• Subject matter expert on the ServiceNow platform
• Expert knowledge on at least two process areas within the ServiceNow platform
• Expert level development skills on the ServiceNow platform
• Recognized expertise in own area within the organization
• Demonstrate deep expertise across multiple technologies
• Able to articulate trade-offs between architecture approaches
• Strong skills integrating ServiceNow with third party tools
• Strong presentation skills
• Strong project and situational awareness
• Strong communication skills
• Strong attention to detail
• Self-starter
• Able to travel of at least 25%

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave