NBCUniversal

ServiceNow Staff Software Engineer

Join NBCUniversal as a ServiceNow Staff Software Engineer in Englewood Cliffs, NJ. Lead architecture and delivery on the ServiceNow platform. 8+ years ITSM, 6+ years ServiceNow experience required. Benefits include medical, 401(k), and tuition reimbursement.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 28, 2025

The ServiceNow Staff Software Engineer will be a technical leader responsible for the architecture, design, and delivery of solutions on the ServiceNow platform. This technical leadership role is expected to serve as a liaison between business partners, solution and product leads, business analysts, developers, scrum leads, project managers, and other platform stakeholders.

Requirements

  • 8+ years of experience working with IT Service Management solutions in an enterprise environment
  • 6+ years of ServiceNow architecture, design, development, implementation, and configuration experience
  • Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas
  • Experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.)
  • Strong grounding in fundamentals of web application development (identity, security etc.)
  • Experience working with Shell Scripting and Mid Server Service Administration
  • Solid understanding of the Common Services Data Model (CSDM) and CMDB Identification and Reconciliation Engine (IRE) for data ingestion
  • Experience working with structured data, schema and databases
  • Experience integrating internal and external (SaaS based) applications using RESTful APIs, OAuth 2.0 and GraphQL
  • Exposure to Identity Management and Single Sign on/Active Directory integrations
  • Experience with Agile and Scrum development approaches
  • Ability to understand complex business needs and adapt appropriately
  • Ability to learn and adapt to new technologies applicable to the ServiceNow platform

Benefits

  • medical, dental and vision insurance
  • 401(k)
  • paid leave
  • tuition reimbursement
  • a variety of other discounts and perks

Requirements Summary

8+ years of experience in IT Service Management, 6+ years of ServiceNow experience, strong understanding of ServiceNow Application Suite