RMIT Training

ServiceNow Support Engineer

Join RMIT Training in Melbourne as a ServiceNow Support Engineer. Leverage your ServiceNow skills in ITSM, ITBM, ITOM, and HRSD. Competitive salary + benefits.

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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
July 18, 2025

Full-time, fixed-term position until 8th September 2026. The ServiceNow Support Engineer provides analytical and technical support services, resolving issues with enterprise applications such as ServiceNow. The role involves efficient and effective provision of services, management, monitoring, and resolution of support issues, and the identification of improvement initiatives.

Requirements

  • ServiceNow Certified System Administration certification
  • experience in enterprise application systems analysis and development
  • ServiceNow product knowledge in the ITSM, ITBM, ITOM, and HRSD domains

Benefits

  • HEW 7 $103,603 to $112,144 p.a. + 17% Superannuation
  • Based at the Melbourne CBD campus, and Flexible Working Arrangements

Requirements Summary

Experience in enterprise application systems analysis and development, ServiceNow product knowledge, and certified system administration certification