Devoteam

ServiceNow Support Engineer

Join Devoteam as a ServiceNow Support Engineer in Amsterdam. Manage the ServiceNow platform, ensuring smooth operations. Requires ITIL certification and 1+ year IT support experience. Benefits include salary, bonuses, and career development.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 14, 2025

Devoteam is a leading AI-driven tech consultancy specializing in Cloud, Cyber, Data and AI, with over 11,000 tech experts. They are seeking a ServiceNow Platform Support Specialist to manage the ServiceNow platform, ensuring smooth operation of customer organizations. The role involves incident and problem management, configuration, documentation, and system updates.

Requirements

  • Daily management of the ServiceNow platform
  • Configuration and adaptation based on customer wishes
  • Cooperation with different teams to implement solutions
  • Creation and maintenance of technical documentation
  • Monitoring system performance and problem-solving
  • Support end-users and train them for ServiceNow

Benefits

  • Salary
  • Annual bonus
  • Electric lease car
  • Mobility budget
  • Laptop possibilities
  • Career development plan

Requirements Summary

1+ year IT support experience. ITIL certification. Strong problem-solving skills and excellent communication in Dutch