ServiceNow Support Engineer

Devoteam is seeking experienced ServiceNow Support Engineers to strengthen their Managed Services team in the Netherlands. The role offers a hybrid work arrangement, with a focus on incident resolution, troubleshooting, and providing user support. It's a crucial part of a large multinational AI consultancy and requires a motivated individual who enjoys variety and is eager to grow.

Requirements

• Minimum 1 year professional experience in an IT Support role, with a focus on ServiceNow or similar tools.
• ITIL certification.
• Excellent problem-solving and analytical skills, with a methodical approach.
• Strong communication skills in Dutch (written and spoken).
• Ability to work independently and prioritize tasks in a dynamic environment.
• A proactive attitude and taking initiative.
• Must reside in the Netherlands.

Benefits

• Fixed contract
• Salary of 3000+ EUR
• Annual bonus
• Electric lease car or mobility budget
• Laptop possibilities (Macbook)
• Career development plan