ServiceNow System Administrator, Senior

We are looking for a senior ServiceNow system administrator to help operate and maintain ServiceNow platforms for our Government clients. The ideal candidate will have expertise in system administration, people skills, and ability to provide consultation on best practices for support.

Requirements

• 4+ years of experience with ServiceNow maintenance, including core ITSM tables, scripting, business rules, HI Portal interface, catalog items, reporting, backend data cleansing, account management, certificates, ticket triage and routing, and forms and fields editing
• Experience with management and teaching teams of software administrators
• Experience with following Agile Scrum development methods
• Ability to work with stakeholders to define requirements
• Public Trust
• Bachelor’s degree
• ServiceNow System Administrator Certification

Benefits

• health, life, disability, financial, and retirement benefits
• paid leave, professional development, tuition assistance, work-life programs, and dependent care
• Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values
• Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs