Booz Allen Hamilton

ServiceNow System Administrator, Senior

Join Booz Allen Hamilton as a Senior ServiceNow System Administrator in Atlanta, GA. Leverage your 4+ years of ServiceNow expertise to maintain ITSM platforms, manage teams, and drive Agile development. Enjoy comprehensive benefits including health, tuition assistance, and recognition awards.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
System Administrator
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 20, 2025

We're looking for a senior ServiceNow system administrator to help us operate and maintain ServiceNow platforms for our Government clients.

Requirements

  • 4+ years of experience with ServiceNow maintenance, including core ITSM tables, scripting, business rules, HI Portal interface, catalog items, reporting, backend data cleansing, account management, certificates, ticket triage and routing, and forms and fields editing
  • Experience with management and teaching teams of software administrators
  • Experience with following Agile Scrum development methods
  • Ability to work with stakeholders to define requirements

Benefits

  • Health, life, disability, financial, and retirement benefits
  • Paid leave, professional development, tuition assistance, work-life programs, and dependent care
  • Recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values

Requirements Summary

4+ years of ServiceNow experience, experience with management and Agile Scrum development methods, ability to work with stakeholders to define requirements