Lincoln Financial

ServiceNow Systems Analyst

Join Lincoln Financial as a ServiceNow Systems Analyst in Radnor, PA. Leverage ITSM/ITOM skills to enhance customer satisfaction. Benefits include career growth, PTO, and tuition assistance.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 2, 2025

The ServiceNow Systems Analyst will consult and deliver on complex assignments and projects to achieve business objectives and improve customer satisfaction. The role requires experience in ServiceNow Administration, Business Analysis, Project Management, or Agile-related roles.

Requirements

  • 4 Year/Bachelor's degree or equivalent work experience
  • 3 - 5+ Years of experience in ServiceNow Administration, Business Analysis, Project Management, or other Agile-related role within a development team
  • Proven track record as a strong collaborator and communicator
  • Ability to read, analyze and interpret documents
  • Confident, comfortable communicator with strong written and verbal communication skills
  • Experience in IT Service Management (ITSM), IT Operations Management (ITOM) or related domains or ServiceNow modules
  • Strong analytical skills, attention to detail while balancing multiple priorities in a fast-paced environment

Benefits

  • Clearly defined career tracks and job levels
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • Work arrangements that work for you
  • Effective productivity/technology tools and training

Requirements Summary

4 years of experience in ServiceNow Administration, Business Analysis, Project Management, or Agile-related role. Strong analytical skills and ability to communicate effectively