Connection

ServiceNow Systms Analyst

Join Connection as a ServiceNow Systems Analyst in Merrimack, NH. Leverage your 3+ years of ServiceNow expertise to design solutions, lead workshops, and enhance processes. Enjoy benefits like 401k, medical insurance, and wellness support.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Discovery
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
August 9, 2023

We're looking for a ServiceNow Systems Analyst to design business-focused solutions in ServiceNow to meet organizational goals, partner with teams to produce technical specifications, and lead workshops to identify business needs and improve internal processes.

Requirements

  • Minimum 3 years of experience in process definition, developing system requirements, documentation, and project artifacts
  • Proven analyst experience across a range of ServiceNow modules
  • Proven experience leading workshops, discovery calls, gathering and documenting requirements, and influencing decision makers at senior levels
  • Ability to provide technical guidance across stakeholders while working closely with delivery teams
  • Understanding of ServiceNow modules, integrations, capabilities, and platform technologies
  • Strong organizational and time management abilities with a track record of communicating complex ideas effectively across a large organization
  • Excellent problem-solving skills and ability to analyze complex business requirements

Benefits

  • 401k plans
  • Medical insurance
  • Generous paid time off package
  • Wellness and Volunteer Time Off days
  • Free therapy visits
  • Mental health coaching and tools
  • Meditation resources

Requirements Summary

3+ years of experience in process definition, ServiceNow modules, and project management