Connection

ServiceNow Systms Analyst

Join Connection as a ServiceNow Systems Analyst in Merrimack, NH. Leverage ServiceNow skills for system design, process improvement, and collaboration. Benefits include 401k, medical insurance, and mental health support.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 28, 2023

Connection provides IT support services to businesses, helping them manage their warehouse inventory, workforce, and data. They are seeking an information technology analyst to contribute to system design, implementation, and process improvement. The role involves collaboration with various teams and stakeholders to deliver effective IT solutions.

Requirements

  • Designs business-focused solutions in ServiceNow.
  • Partners with Business Analysts, ServiceNow Administrators, and Developers.
  • Conducts gap analysis and provides technical leadership.
  • Manages and documents system requirements and requirements gathering.
  • Asks and provides technical guidance to delivery teams.

Benefits

  • Supportive teammates
  • Rewarding career
  • Total rewards package including financial and emotional resources
  • 401k plans
  • Medical insurance
  • Free therapy visits
  • Mental health coaching
  • Meditation resources
  • Generous paid time off

Requirements Summary

3+ years' experience in process definition/requirements, ServiceNow modules. Proven ServiceNow experience (Field Service, CSM, etc.). Strong analytical and problem-solving abilities.