SSC HR Solutions

ServiceNow Technical Consultant

Join SSC HR Solutions in Cairo as a ServiceNow Technical Consultant. Leverage your ServiceNow expertise in ITSM, CSM, and more to design and implement solutions.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Security Operations
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
May 28, 2025

This ServiceNow Technical Consultant position involves designing, developing, and implementing ServiceNow solutions. The role includes customization, integration with third-party tools, mentoring junior developers, and resolving complex technical issues. Technical documentation is also required.

Requirements

  • Extensive experience with ServiceNow development and administration
  • Proficiency in JavaScript, HTML, CSS, and ServiceNow APIs
  • Strong understanding of IT service management (ITSM) and ITIL processes
  • Experience with CSM, FSM, ITOM, HRSD, SecOps, App Engine, Portal, SPM
  • Excellent problem-solving, leadership, and communication skills
  • Degree in Computer Science or related field (preferred)

Requirements Summary

Degree in CS or related. ServiceNow development/administration experience required. Strong coding skills and IT service management knowledge