ServiceNow Technical Consultant (FR/EN)

As a ServiceNow Technical Consultant, you will play a key role in delivering innovative solutions on the ServiceNow platform for our clients. You will work closely with stakeholders to understand requirements, design and implement solutions, and ensure successful delivery and adoption.

Requirements

• Analyze and understand customer requirements; translate them into technical solutions on the ServiceNow platform.
• Develop and configure ServiceNow modules, with a focus on ITSM and CMDB implementations.
• Manage instance upgrades and patches for multiple customers.
• Integrate ServiceNow with external systems using REST/SOAP APIs and Integration Hub.
• Write and maintain scripts using JavaScript and ServiceNow scripting.
• Work with relational databases and ServiceNow APIs (client and server-side).
• Collaborate with clients and stakeholders, providing excellent communication and customer service.
• Participate in Agile teams and contribute to iterative solution delivery.

Benefits

• Competitive salary and annual performance bonus
• Comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account to support your well-being
• Paid time off: sick leave, personal days, and 3 weeks of vacation
• Monthly transportation allowance
• Excellent training, development, and career advancement opportunities
• Hybrid work environment
• Provided equipment to ensure optimal productivity
• Sopra Steria is certified as a “Great Place to Work”