ServiceNow Technical Consultant (With Dutch)

DXC Technology is looking for a ServiceNow Technical Consultant to support their growth in the ServiceNow Business Group in the Netherlands. The ideal candidate will have experience in the full life cycle of Software Development, knowledge of ITSM and agile ways of working frameworks, and expertise in creating and configuring ServiceNow modules.

Requirements

• Bachelor/master’s degree in business, computer science or related field preferred or equivalent combination of education and experience
• Relevant work experience within the ServiceNow platform (GRC/IRM, ITOM, HRSD SecOps and/or other topics)
• Experience in consulting external customers
• Knowledge of ITSM and agile ways of working frameworks like DevOps, IT4IT, ITIL
• Strong experience in the full life cycle of Software Development, from business requirements analysis to solution design, testing and go-live
• Experience in system performance analysis and documentation
• Experience on technical implementations of various ServiceNow modules
• Mastering web technologies like JavaScript, AJAX, HTML, AngularJS with ServiceNow
• Scripting proficiency in ServiceNow Client Scripts, Business Rules, UI policies, Access Control, Validation Scripts, background scripts
• Expertise in creating and configuring tables, forms, lists, reports, workflow editor, email notifications and managing data under ServiceNow support & administration
• Expertise in writing test plans, test scripts, test cases and generating reports in defect report tools from the market
• Fluent in Dutch and English is a must, another European language would be a pre
• Strong personal commitment to quality service
• Good to have experience dealing with technical end-users in a service-oriented role
• Highly focused on customer satisfaction
• Ability to switch between multiple tasks/projects/contexts
• Curious and self-learner
• Ability to assume leadership and work without direct supervision
• Strong interpersonal communication skills and like working with customers in problem solving mode
• Capacity to travel which will be necessary but is not integral to this position

Benefits

• An attractive salary package
• Comprehensive social benefits
• Flexible working hours in a hybrid work environment (Virtual First)
• Facilitating workplace at home
• Training and mentoring to support the implementation projects
• Lived values that make us one of the most attractive employers worldwide