DXC Technology

ServiceNow Technical Lead

ServiceNow Technical Lead at DXC Technology, Plano, TX. Drive modernization & migration initiatives. Requires 8-10 yrs ServiceNow experience, CAD certification, JavaScript/Glide scripting, upgrade expertise, legacy code refactoring. Benefits: PTO, 401k, visa sponsorship, 4-day week.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Predictive Intelligence
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Service Catalog
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - Platform Analytics

Job description

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Posted on:
 
November 17, 2025

DXC Technology is seeking a ServiceNow Technical Lead to drive modernization, migration, and optimization initiatives across ServiceNow environments for enterprise clients. The role requires a seasoned professional with deep ServiceNow development experience, strong understanding of platform upgrade cycles, and proven ability to review, refactor, and migrate legacy code into stable production environments.

Requirements

  • 8-10 years of overall experience in ServiceNow design, development, and implementation
  • ServiceNow Certified Application Developer (CAD) certification is required
  • Strong hands-on experience with ServiceNow architecture, scripting (JavaScript/Glide), and system design
  • Proven track record of migrating ServiceNow applications from development to production and supporting platform releases
  • Expertise in ServiceNow upgrades and version management
  • Demonstrated ability to analyze, refactor, and modernize legacy ServiceNow codebases
  • Must-Have ServiceNow Knowledge or Micro-Certification in at least one of the following areas: Customer Service Management (CSM), Playbooks, Flow Designer, UI Builder, Now Assist / AI, Platform Analytics, Predictive Intelligence, Service Portal, Catalog Items, Automated Test Framework (ATF)

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

8-10 years of experience in ServiceNow design, development, and implementation. ServiceNow Certified Application Developer (CAD) certification is required