ServiceNow Technical Solution Architect

We are looking for a ServiceNow Technical Solution Architect with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment.

Requirements

• 15+ years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience)
• 3+ years’ experience in incremental software development projects such as the Agile Scrum approach
• Professional experience operating within cross-functional teams and groups
• An active DoD secret clearance or ability to obtain a secret clearance
• Certified ServiceNow Administrator
• Must meet 8570/8140 DoD Cyber Workforce Compliance requirement
• Experience managing and maintaining self-hosted ServiceNow instances
• Ability to collaborate with Developers, Program Managers, Testers,and Production Support Engineers to implement innovative technical solutions via iterative approach reducing time to delivery
• Proven experience working directly to oversee the architecture and development of the entire ServiceNow platform
• Experience in agile software development practices and experience delivering deployable software in short sprints
• Good ability to anticipate issues and formulate remedial actions
• Excellent technical, diagnostic, and troubleshooting skills
• Experience with Remedy to ServiceNow migration with a focus on ITSM core competencies and complex data sets
• Ability to contribute to the development of program architecture and standards
• Experience in Continuous integration, Continuous Deployment (CI/CD) as well as SecDevOps processes and tools

Benefits

• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits