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Apside
ServiceNow Trainer
Join Apside as a ServiceNow Trainer! Develop training plans, conduct sessions, and mentor trainers. Requires ServiceNow expertise and pedagogical skills.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 12, 2025
Develop a strategic training plan on the ServiceNow solution, design course plans, conduct training sessions, and mentor future trainers.
Requirements
- Designing at least three distinct course plans related to ServiceNow products
- Delivering two ServiceNow trainings to end users or administrators
- Mastery of ServiceNow (user interface, ITSM modules, workflows, service catalog)
- Pedagogical design skills (andragogical approach, user journeys, active pedagogy)
- Ease in group animation (face-to-face, virtual, or hybrid)
- Ability to vulgarize technical content for diverse audiences
- Good understanding of change management in IT projects
Requirements Summary
Design training plans, deliver trainings, and have experience with ServiceNow and pedagogical design
