Okta

ServiceNow UX Developer

Join Okta as a ServiceNow UX Developer in Mexico City. Leverage your 3-5 years of ServiceNow experience to create engaging interfaces and enhance user experiences.

Department - JobBoardly X Webflow Template
Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Incident Management
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Service Portal
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 7, 2025

Okta is seeking a ServiceNow UX Developer to join their team. The ideal candidate will translate user research and business requirements into effective UX designs, develop engaging and user-friendly interfaces, and enhance out-of-the-box ServiceNow components.

Requirements

  • Minimum of 3-5 years experience on the ServiceNow platform
  • At least 2-3 years specifically dedicated to custom Service Portal or Next Experience UI development
  • Experience with modern front-end frameworks, including AngularJS, React, jQuery, and Bootstrap
  • Ability to conduct qualitative and quantitative research, including interviews, surveys, and usability testing
  • Proficiency in creating low-fidelity sketches and high-fidelity interactive prototypes
  • Strong understanding of UI design principles and the ability to craft engaging, aesthetically pleasing, and intuitive interactions
  • Experience with responsive design principles and cross-browser compatibility
  • Extensive experience with the ServiceNow Employee Center (or Service Portal), including widget development, theme customization, and portal configuration
  • Experience with UI Builder for constructing Next Experience UI Landing Pages, Configurable Workspaces, and custom web experiences
  • Familiarity with ServiceNow's UI policies, client scripts, and business rules as they relate to user experience
  • Ability to stay updated on UI/UX best practices, emerging technologies, and ServiceNow platform changes

Benefits

  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta

Requirements Summary

3-5 years of experience on the ServiceNow platform, 2-3 years of custom Service Portal or Next Experience UI development, and strong understanding of UI design principles