SharePoint and Web Application Lead

We are seeking a highly skilled and experienced SharePoint Lead with a strong background in SharePoint On-Premises environments, application maintenance, and ITSM process adherence. The ideal candidate will possess excellent soft skills, leadership capabilities, and hands-on experience in incident, problem, change, and service request management.

Requirements

• 10+ years of experience in SharePoint On-Premises administration & support.
• Strong knowledge of SharePoint Central Admin, PowerShell, IIS, SQL Server.
• Hands-on with site collection management, service applications, and content database optimization.
• Experience working in or with Middle Eastern clients or organizations.
• Fluent in Arabic and English Language
• Familiar with Active Directory, DNS, SSL certificates, and related integrations.
• Deep understanding of ITSM tools (ServiceNow, BMC Remedy, etc.) and processes.
• Excellent communication, client interaction, and documentation skills.

Benefits

• Maintain detailed knowledge base, SOPs, and configuration documentation.
• Train and mentor junior team members on operational processes and SharePoint best practices.
• Conduct regular service reviews and contribute to continuous improvement plans.
• Manage expectations and drive resolutions under high-pressure environments.