DXC Technology

SharePoint & Web Application Support Engineer

Join DXC Technology in Riyadh as a SharePoint & Web Application Support Engineer. Leverage your 4+ years of SharePoint and .NET experience, providing L2/L3 support and managing incidents via ServiceNow. Enjoy a collaborative culture and flexible work environment.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 17, 2025

We are seeking a proactive and technically skilled SharePoint and Web Application Support Engineer with 4+ years of experience in supporting SharePoint (preferably On-Prem) and.NET-based web applications.

Requirements

  • Provide L2/L3 support for SharePoint On-Prem and.NET-based web applications.
  • Monitor, maintain, and troubleshoot issues related to SharePoint sites, web parts, workflows, and content databases.
  • Support custom.NET applications, perform minor code fixes, and manage deployments.
  • Manage incidents, service requests, and change requests using ITSM tools such as ServiceNow or BMC Remedy.
  • Coordinate with development and infrastructure teams for issue resolution and performance optimization.
  • Maintain technical documentation and knowledge articles for supported applications.
  • Participate in application patching, upgrades, and regular maintenance schedules.
  • Engage with end-users and business stakeholders to understand and resolve their issues effectively.

Benefits

  • Collaborative work culture that values continuous learning and ownership.
  • In-person collaboration with flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
  • Inclusive environment where everyone can thrive.

Requirements Summary

4+ years of experience in SharePoint On-Premises administration & support, bachelor’s degree in Computer Science, Information Technology, or a related field, and excellent communication, interpersonal, and stakeholder engagement skills