Shift Manager, Site Reliability Engineering - Federal - Day Shift

As a Shift Manager, Site Reliability Engineering at ServiceNow, you'll lead a team of SRE's focused on ensuring the reliability and availability of critical enterprise platforms/applications, with a focus on federal sector clients, and driving automation and continuous improvement.

Requirements

• Hands-on technical skills in Linux, databases, systems and coding.
• 2+ years of experience in a team leadership or management role.
• 6+ years of experience with 24x7 cloud operations, and geographically distributed infrastructure.
• Experience with design and implementation of monitoring solutions for large and scalable environments.
• Experience working in software, platform, and infrastructure delivered as a service.
• Knowledge of principles and methods involving ITIL v3.
• Outstanding interpersonal skills and strong communication skills, both written and verbal.
• Uncompromising attention to detail.
• Bachelor's degree in Computing Science or related technical field, or equivalent work experience.

Benefits

• Base pay of $126,700 - $215,400,
• Equity (when applicable),
• Variable/incentive compensation and benefits,
• Health plans, including flexible spending accounts,
• A 401(k) Plan with company match,
• ESPP,
• Matching donations,
• A flexible time away plan and family leave programs.