Shift Manager, Site Reliability Engineering team

As a Shift Manager for the Site Reliability Engineering team, responsibilities include team management, driving a culture of automation, and crisis management. The ideal candidate has experience in team management, cloud operations, and software delivery as a service.

Requirements

• Experience in team management
• Experience with cloud operations, follow-the-sun and geographic distributed teams
• Experience working in software, platform and infrastructure delivered as a service
• Knowledge of principles and methods involving ITIL v3
• Outstanding interpersonal skills and strong communication skills, both written and verbal
• Uncompromising attention to detail
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

Benefits

• Competitive salary and benefits
• Opportunities for career growth and development
• Diverse and inclusive work environment
• Flexible work arrangements
• Access to cutting-edge technology and tools