CACI International Inc

Site Lead, SME

Join CACI as a Site Lead, SME in Guantanamo. Leverage your ITIL v4 and ServiceNow expertise to optimize operations and lead diverse teams. Benefits included.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 24, 2025

CACI is seeking an experienced Site Lead, Subject Matter Expert to support U.S. Southern Command (USSOUTHCOM) in Guantanamo, Cuba. The ideal candidate will oversee and optimize delivery requirements, providing on-site leadership and technical expertise.

Requirements

  • Active secret level clearance
  • Bachelor’s degree in information technology, Computer Science, or related field
  • Minimum 8-12 years of experience in C5IM and IT Operations
  • ITIL v4 Foundation certification
  • Experience developing procedures, directives and plans, engineering, improving, coordinating, documenting, and executing any changes, upgrades, or installs authorized by the Government.
  • Experience managing staffing and recruiting program focused on hiring and retaining the best talent for austere locations.
  • Expertise with change management IAW with program policy and standards.
  • Experience with lifecycle replacement procedures and material decommissioning.
  • Proven ability to lead and facilitate meetings with diverse groups of stakeholders
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

  • Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Requirements Summary

8-12 years of experience in C5IM and IT Operations, ITIL v4 Foundation certification, experience with change management tools and ITSM platforms (ServiceNow)