FICO

Site Reliability Engineering-Engineer II

Join FICO in Pune as a Site Reliability Engineer II. Leverage ServiceNow and ITIL skills for 24x7 support of cloud solutions. Competitive benefits await!

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 18, 2025

FICO is a leading global analytics software company, and we are looking for a Site Reliability Engineering-Engineer II to join our team. The role involves providing 24x7 operational support for our Cloud, SaaS, ASP, and hosted solutions, and working with a diverse set of technologies to resolve incidents.

Requirements

  • Intermediate to advanced RedHat Enterprise Linux (RHEL) experience
  • Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM)
  • Working knowledge of relational database systems (MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC)
  • Working knowledge of LDAP design, implementation and networking
  • Knowledge and experience administering multi-platform operating system environments (Windows and LINUX)
  • Working knowledge of Storage Management Solutions (SAN, NAS, etc.)
  • Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures
  • Familiarity with ITIL standards and technologies (ServiceNow)
  • Scripting/programming experience in Puppet, Powershell, PERL,.NET, Python or UNIX Shell

Benefits

  • Highly competitive compensation, benefits, and rewards programs
  • Inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others
  • Opportunity to make an impact and develop professionally
  • Engaging, people-first work environment offering work/life balance, employee resource groups, and social events

Requirements Summary

Intermediate to advanced RedHat Enterprise Linux experience, knowledge of web technologies, working knowledge of relational database systems, and familiarity with ITIL standards