.svg)
LaSalle Investment Management
SME - HR Operations
Join LaSalle Investment Management in Taguig as an SME - HR Operations. Leverage ServiceNow for HR content management, enhancing employee experience.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Knowledge Management
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 17, 2025
JLL is hiring an HR Knowledge Management Consultant to join their global HR Knowledge Management team. The role involves reviewing, creating, and maintaining knowledge articles and homepage content in HR Direct, as well as managing knowledge cases and stakeholder partnerships.
Requirements
- 1+ years of experience with HR processes and maintaining content on an HR employee self-service portal for a large multinational corporation.
- Experience in ServiceNow/Workday Help Knowledge Management (preferred)
- Demonstrated ability to quickly learn and adapt to various tools, technology, and processes
- Strong customer-centric mindset with excellent stakeholder management skills
- Superior written and verbal English communication with the ability to influence and guide content improvements.
Benefits
- Excellent opportunity to develop your HR knowledge, content management expertise, and your stakeholder influencing skills
- Contribution to the global employee experience
- Competitive salary and benefits
Requirements Summary
1+ years of experience in HR processes, ability to learn and adapt to tools and processes, and strong stakeholder management skills
