Standard Chartered Bank

Snr Manager, IT Change & Release - HR

Join Standard Chartered Bank in Kuala Lumpur as a Snr Manager, IT Change & Release. Lead ServiceNow change management initiatives, requiring 5+ years in ITSM/HRSD. Enjoy competitive salary, flexible benefits, and a supportive learning culture.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Human Resources Service Delivery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 6, 2025

Key contributor to Service management deployment initiatives, responsible for change and release management, and coordinator of SIA and TDA approvals.

Requirements

  • 5+ years of change and release experience in ServiceNow Platform across multiple applications (ITSM or HRSD module)
  • More than 5 years of IT experience in multiple roles of SDLC
  • Proficient in Scrum and waterfall methodologies

Benefits

  • Competitive salary
  • Core bank funding for retirement savings
  • Medical and life insurance
  • Flexible and voluntary benefits
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days)
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Requirements Summary

5+ years of experience in ServiceNow Platform, proficiency in Scrum and waterfall methodologies, and education from a reputable university