W.R. Berkley

Software Developer

Join W.R. Berkley in Wilmington, DE as a Software Developer. Leverage your ServiceNow skills to enhance ITSM solutions. ITIL cert required. Career growth awaits!

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 1, 2025

The ITSM Developer will be responsible for the development and sustained support of the ServiceNow IT Service Management tool suite, Jira Cloud platform, and the Configuration Management Database (CMDB). The role involves providing technical assistance, resolving business problems, and driving continuous improvements of the implementation methodology and service offerings.

Requirements

  • 2 - 4 years' experience as a key technical resource leading the design and development of ServiceNow solutions
  • Strong skills/Experience with the ServiceNow platform
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.)
  • Adept using SQL and PowerShell
  • Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
  • Solid experience in requirements gathering, including experience in creating process documentation
  • A degree or equivalent, preferably in Information Technology
  • Certification as ServiceNow Application Developer, preferred
  • ITIL V3 Foundations Certification required

Benefits

  • Endless ways to get involved and have the chance to grow your career
  • Right Team, Right Technology, Simple and Secure
  • Innovative and customer-focused IT solutions

Requirements Summary

2-4 years of experience in IT, strong skills in ServiceNow platform, experience with web technologies and SQL, and ITIL certification required