Software Developer II - ServiceNow

Software Developer II - ServiceNow position at Bristol Myers Squibb, responsible for designing, developing, and implementing complex ServiceNow solutions, working with business stakeholders, and maintaining existing ServiceNow applications.

Requirements

• Design, develop, and implement complex ServiceNow solutions.
• Work with business stakeholders to understand their needs and develop solutions that meet those needs.
• Maintain and enhance existing ServiceNow applications.
• Troubleshoot and resolve ServiceNow issues.
• Stay up-to-date on the latest ServiceNow features and functionality.
• Mentor and train junior ServiceNow developers.
• Contribute to the development and implementation of ServiceNow best practices.
• Working with a team of business analysts to identify and document business processes that can be automated using ServiceNow.
• Working with a team of IT Operations engineers to integrate ServiceNow with other IT systems, such as monitoring and ticketing systems.
• Working with a user experience mindset to develop and deploy solutions for customers.
• Participating in agile planning ceremonies to help define and prioritize ServiceNow work for the upcoming sprint.
• Developing and testing ServiceNow solutions in accordance with the Agile methodology.
• Deploying and supporting ServiceNow solutions in a production environment.
• Monitoring ServiceNow performance and troubleshooting any issues that arise.
• Sharing knowledge and best practices with other team members through code reviews, pair programming, and training sessions.

Benefits

• Competitive benefits
• Services and programs that provide resources to pursue goals, both at work and in personal lives