Amadeus

Software Development Engineer 4(ServiceNow)

Join Amadeus in Bangalore as a Software Development Engineer 4 (ServiceNow). Lead ITSM, HR, or CSM solutions with 6+ years of ServiceNow experience and certification.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 7, 2025

Lead the planning, configuration, and deployment of ServiceNow solutions across ITSM, HR, or CSM modules, facilitating workshops, providing hands-on configuration support, and developing user documentation.

Requirements

  • 6+ years of ServiceNow implementation experience
  • Strong understanding of ITIL processes and ServiceNow best practices
  • Proven ability to manage project timelines and stakeholder expectations
  • Excellent communication and problem-solving skills
  • ServiceNow Certified Implementation Specialist certification

Benefits

  • Diversity & Inclusion
  • Amadeus is an equal opportunity employer
  • Fostering a culture of belonging and fair treatment

Requirements Summary

6+ years of ServiceNow experience, ITIL process knowledge, project management skills, ServiceNow certification