NTT DATA Services

Software Development Senior Specialist

Join NTT DATA as a Software Development Senior Specialist in NOIDA. Leverage 4+ years of ServiceNow expertise in Incident, Change, and Problem Management.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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Configuration Management Database
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IT Service Management
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Incident Management
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Integration Hub
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Problem Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 24, 2025

We are seeking a Software Development Senior Specialist to join our team in NOIDA, India. The ideal candidate will have experience in ServiceNow development, configuration, and administration, as well as a proven track record of providing technical support and implementing web-architected enterprise applications.

Requirements

  • 4+ years of JavaScript experience, including usage of jQuery, Bootstrap, and AngularJS frameworks
  • 4+ years of ServiceNow development, configuration, and administration experience in an enterprise environment
  • Implementation and customization experience in ServiceNow on all modules, including Incident Management, Problem Management, Change Management, and more
  • Proven history of analyzing business situations and working within a group environment to provide efficient and effective software solutions
  • Participation in the full software development life cycle: analysis, design, coding, testing, and promotion into production
  • Proven experience implementing and customizing web-architected, n-tiered enterprise applications
  • Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL, etc.)
  • Knowledge of system design and development used within Service-Oriented architecture and web services integration (REST, SOAP, WSDL, JAXWS)
  • Strong knowledge of PowerShell and Web 2.0 Technologies (JavaScripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.)
  • Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on, and web services integrations
  • Integration (interfacing) of enterprise software systems with ServiceNow
  • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
  • Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features

Benefits

  • NTT DATA is a $30 billion trusted global innovator of business and technology services
  • Serves 75% of the Fortune Global 100
  • Diverse experts in more than 50 countries
  • Robust partner ecosystem of established and start-up companies
  • Services include business and technology consulting, data and artificial intelligence, industry solutions, and more

Requirements Summary

4+ years of experience in JavaScript and ServiceNow development, with a proven track record of providing technical support and implementing web-architected enterprise applications