Software Engineer - Gen AI / Agentic AI

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. We're seeking a Software Engineer - Gen AI / Agentic AI to build high-quality, clean, scalable, and reusable code while working with product owners to understand detailed requirements and own code from design to delivery.

Requirements

• 2+ years of experience
• 1+ year of experience with Gen AI / Agentic AI
• Prompt engineering experience with major LLM providers (Open AI, Google, AWS)
• Good understanding of model (LLM) quality evaluation process
• Non-deterministic troubleshooting skills
• 2+ years of experience with JavaScript and XML
• Experience with data structures, algorithms, design patterns, and performance/scale considerations
• Analytical and design skills
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching
• Generous Paid Time Off
• Flexible Spending Accounts
• Employee Assistance Program
• Life Insurance
• Disability Insurance