Visa

Software Engineer

Join Visa in Warsaw as a Software Engineer to enhance Managed Dispute Resolution Services using ServiceNow. Requires 3+ years experience and offers hybrid work.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
August 14, 2025

Visa, a leading payments and technology company, is seeking a Software Engineer to design and develop services and infrastructure for their Managed Dispute Resolution Services. The role focuses on defining success for the central tool supporting Visa's ongoing services and involves collaboration with internal customers, business analysts, and system administrators.

Requirements

  • Develop, test, and debug new and existing functionalities.
  • Troubleshoot and resolve errors in the ServiceNow configuration.
  • Identify requirement gaps and provide configuration options.
  • Design and implement software, enabling customers to customize functionality.
  • Collaborate with internal customers and business analysts.
  • Write technical design and build documentation.
  • Research existing systems and analyze program/time requirements.
  • Participate in project meetings/daily scrums.
  • Research system architecture and prepare justification.

Benefits

  • competitive salary
  • opportunities for professional growth
  • hybrid work arrangement

Requirements Summary

Bachelor's degree or 3+ years experience. Proficient with ServiceNow Platform, Portal, Mobile, and IT Service Management. Strong analytical and communication skills