ServiceNow

Software Quality Engineer

Join ServiceNow in San Diego as a Software Quality Engineer. Ensure quality in AI-driven features on the Now Platform. Requires 2+ years in coding, GenAI tools, and automated testing. Benefits include health plans, 401(k) match, and flexible time off.

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The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Service Portal
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Workflow Automation
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 13, 2025

ServiceNow is seeking a Software Quality Engineer to ensure the quality of AI-powered search and workflow automation features within the Now Platform. This role involves testing, analyzing, and resolving quality issues to deliver a smooth user experience and improve the AI algorithms. The ideal candidate will have experience integrating AI into work processes and collaborate with developers.

Requirements

  • Experience with technologies relevant to SN and coding skills
  • 2+ years of experience with technologies relevant to SN and coding skills
  • Hands on experience with Generative AI tools (e.g., OpenAI, Hugging Face, Azure OpenAI, LangChain, etc.)
  • Experience with different automated testing frameworks (e.g., Java, JUnit, Selenium, TestNG)
  • Experience with agile methodology for software development teams

Benefits

  • Health plans
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

Bachelor's degree + 2 years exp. or advanced degree. 2+ years coding experience. Proficient with GenAI tools, Java, JUnit, Selenium